CEBU CITY — An act of kindness can go along way. A video was submitted to us by a netizen whose heart was warmed after seeing a mall security guard go beyond his duties and helped an elderly couple. In the video, the security guard can be seen assisting an elderly man get into his wheelchair as they arrived at SM City Cebu. He then went the extra mile and pushed the wheelchair himself up into the entrance of the mall.
The netizen sent us the video because he wanted to share “a good example of customer service.”
Just last week, another security guard went viral on Facebook after a netizen shared photos of her buying meals for an elderly woman and the child she was with. “This lady guard in USC has a huge heart 🙏🏻This gesture really made their day,” read the post’s caption.